Money Back Guarantee

We value our Customers; customer satisfaction is our top priority. In case of incorrect medicine shipment, we will re-ship the product to the Customer at no additional costs. Alternatively, Customer can ask for 100% refund of the money paid and 100% will be refunded without any deductions. The refund procedure usually takes 5-7 working days, after this period the refund will be reflected on your credit card statement.

In case of non-delivery of the product by the dead line (the delivery takes 10-17 days for Registered Mail and 5-9 days for EMS delivery, there may be an additional delay for 5 days for the customs checking) please, contact our support team. We will find out the reason of the delay and offer you the solution which meets your interests.

If you order insurance, your product will be reshipped without any additional cost in case of loss or damage. If you do not wish to get insurance for your package, the reshipment of your order will cost additional amount for shipping.

Please do not hesitate to contact our customer service team if you have any further questions or concerns.